Safety & security
24-hour security
Safe
Key access
Fire extinguishers
Smoke alarms
Security alarm
CCTV outside property
CCTV in common areas
Key card access
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Shower
Free toiletries
Hairdryer
Slippers
General
Air conditioning
Heating
Family rooms
Non-smoking rooms
Smoke-free property
Elevator
Facilities for disabled guests
Soundproof rooms
Safety features
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Face masks for guests available
Thermometers for guests provided by property
Access to healthcare professionals
Cleanliness & disinfection
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Services
Laundry (Paid)
Daily housekeeping
24-hour front desk
Room service
Ironing service (Paid)
Food & Drink
Bar
Wine/Champagne (Paid)
Coffee house on site
Snack bar
Spa
Outdoor swimming pool
Beach chairs/Loungers
Kids' pool
Public Bath
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Mobile app for room service
Outdoors
Garden
Sun deck
Balcony
Bedroom
Linens
Wardrobe or closet
Accessibility
Wheelchair accessible
Bathroom emergency cord
Front Desk Services
Invoice provided
Media & Technology
Flat-screen TV
Room amenities
Clothes rack
